FAQ

When will my order arrive?

5–8 business days: your tee is printed fresh for you (2–4 days) then shipped (3–5 days). Tracking comes by email.

What's the fabric?

Premium 100% cotton, pre-shrunk. Print quality is rated for 30+ washes (wash inside-out, cold, no tumble dry).

Can I return it if I don't like it?

Defects/damage/wrong item: always replaced or refunded. Change of mind: no, because each piece is printed only for you. Check the Size Guide first!

Is Cash on Delivery available?

Not currently. We're prepaid-only (UPI/cards/netbanking), which is how we keep prices lower than comparable brands.

Where do you ship?

All over India.

I'm a doctor/med student and I have a design idea!

We love this. Email care@primum.in. If we make it, you get it free.

Do you offer Cash on Delivery?

Yes, Cash on Delivery is available across India. We confirm COD orders by WhatsApp before dispatch. Prepaid (UPI, card, or netbanking) is the fastest way to get your order moving.